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Design Track

Keynote: 2012

8:00 PM - 9:00 PM on April 1, 2012
Getstalt Room

With citizens demanding self-service via the web, the EU has spearheaded an initiative to implement municipal portals in every region by 2015.

At last year's keynote address, Dr. Sandersen delved deep into the EU plans and provided advice and recommendations for agencies working with their governments for designing seamless cross-channel experiences.


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